1. Warranty Coverage

Homito.xyz offers a two-year warranty for all Oris, Panerai, and Tudor watches sold through our website. This warranty covers defects in materials and workmanship under normal use. If your watch exhibits any issues related to manufacturing defects within this period, we will repair or replace it free of charge, subject to the terms outlined below.

2. What the Warranty Covers

  • Manufacturing Defects: If your watch is found to have a manufacturing defect, such as issues with the movement, case, crown, or dial, it will be repaired or replaced under warranty.
  • Mechanical Faults: Mechanical issues caused by faulty components or assembly will be addressed by authorized service centers.
  • Dial and Hands Defects: Any defects in the watch dial or hands related to manufacturing will be covered by the warranty.

3. What the Warranty Does Not Cover

Our warranty does not cover the following:

  • Battery Replacement: Watches with battery-powered movements may require battery replacements during the course of ownership. This is not covered under warranty.
  • Wear and Tear: Damage caused by normal wear and tear, such as scratches, dents, or fading, is not covered.
  • Accidental Damage: Any damage caused by mishandling, dropping, or exposure to extreme conditions (water damage not covered by water resistance specifications, shocks, or impacts) is excluded.
  • Unauthorized Repairs: Repairs made by anyone other than authorized service centers may void the warranty.
  • Straps and Bracelets: Damage to leather straps, metal bracelets, or other accessories is not covered under warranty, as these are subject to wear and tear over time.

4. Warranty Claims Process

If you believe your watch is defective and wish to make a warranty claim, please follow these steps:

  1. Contact Our Customer Service Team: Reach out to us at admin@homito.xyz with your order number and a detailed description of the issue.
  2. Provide Proof of Purchase: We will need your original proof of purchase (receipt or order confirmation) to verify the warranty claim.
  3. Send the Watch for Evaluation: Once your claim is approved, we will guide you on how to send your watch to our authorized service center for inspection and repair. Please note that shipping costs for warranty returns are the responsibility of the customer, unless otherwise specified.

5. Repairs and Replacement

  • Repair: If your watch is repairable under warranty, the necessary repairs will be carried out by the official brand service centers. Once the repair is complete, your watch will be returned to you in fully working condition.
  • Replacement: If a repair is not possible or the defect cannot be rectified, we may replace your watch with an identical model or a similar model of equal value, depending on availability.

6. Extended Warranty Options

Homito.xyz offers extended warranty plans for select timepieces. If you’re interested in protecting your investment for a longer period, please contact us to inquire about extended warranty options for Oris, Panerai, and Tudor watches.

7. Warranty Terms and Conditions

  • The warranty is valid only for the original purchaser and is non-transferable.
  • This warranty is valid only for watches purchased through Homito.xyz or authorized dealers.
  • All warranty repairs or replacements must be performed by authorized service centers. Attempting unauthorized repairs will void the warranty.

8. International Warranty

Since we offer international shipping, the warranty for watches purchased from Homito.xyz is recognized worldwide, provided you are able to access authorized service centers. Please refer to the specific brand’s official service policies for more information about their international warranty services.

9. Contact Us

If you have any questions regarding our warranty policy or need assistance with a warranty claim, please feel free to contact us at:

Thank you for choosing Homito.xyz. We are committed to providing you with the best possible service and the finest luxury timepieces.